Sales Agreement

This agreement has been issued in accordance with the Regulation on the Procedures and Principles for Implementing Distance Contracts published in the Official Gazette dated 13.06.2003 and numbered 25137 on the obligation to conclude a contract for sales made over the Internet, and the articles are as follows.

Article 1 - Topic

the subject of this agreement, the seller's, the purchaser or made the sale, the sale price and the qualities listed below in relation to the sale and delivery of the specified product No. 4077 on the protection of consumers Law-application of distance contracts in accordance with the provisions of the regulation on procedures and principles regarding the rights and liabilities of the parties covers.

Article 2.1 - Seller Information

"Troynaturals.com - Barbaros Mah. Apple Sk. The Knower is Apt. No: 6/4 Center / Çanakkale"

Article 2.2 - Recipient Information

As a customer www.troynaturals.com it is the person who is a member of the shopping site. The address and contact information used when becoming a member are taken as a basis.

Article 3 - Product Information Subject to the Contract

It consists of the type, quantity, brand / model, color, quantity, sales price, payment method, information at the time of paying the order, the type of goods / Products / services.

Article 4 - General Provisions

4.1 - The BUYER declares that he has read and paid all the preliminary information about the basic qualities, sale price and payment method of the product or products subject to the contract specified in Article 3, as well as delivery, and has provided the necessary confirmation in electronic form.

4.2 - the product or products the contract, the legal condition that exceed a period of 30 days for each product depending on the distance of the buyer's settlement, pre-or within the time described in the information at the address of the recipient person/organization to be delivered. This period can be extended for a maximum of 10 more days, provided that the BUYER is notified earlier.

4.3 - If the product subject to the contract is to be delivered to a person/ organization other than the BUYER, the SELLER cannot be held responsible if the person/ organization to be delivered does not accept the delivery.

4.4 - The SELLER is responsible for the delivery of the product subject to the contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

4.5 - For the delivery of the product subject to the contract, it is necessary that a signed copy of this contract has been delivered to the SELLER and the price has been paid by the paying method preferred by the BUYER. If the product price is not paid for any reason or is canceled in the bank records, the SELLER is considered to be released from the obligation to deliver the product.

4.6 - If the BUYER's credit card is used unfairly or unlawfully by unauthorized persons in a way that is not due to the BUYER's fault after the delivery of the product, the related bank or financial institution does not pay the SELLER the product price, the product must be sent to the SELLER within 3 days, provided that the BUYER has delivered it to him. In this case, the shipping costs belong to the BUYER.

4.7 - If the SELLER cannot deliver the product subject to the contract within the time limit due to force majeure or extraordinary circumstances such as weather opposition preventing transportation, interruption of transportation, he is obliged to notify the BUYER of the situation. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its counterpart, if any, and / or postpone the delivery time until the elimination of the prohibitive situation. In case the BUYER cancels the order, the amount he has paid will be paid to him in cash and in advance within 10 days.

4.8 - Defective or defective products, which are or are not products sold with a warranty certificate, can be sent to the SELLER to make the necessary repairs under the warranty conditions. In such shipments (if it is within 14 days from the date of the order), the shipping costs will be covered by the SELLER.

4.9 - This agreement will be valid by clicking I agree that it has been read by the BUYER.

4.10 - Back Guarantee on this product boxes that bought the scope of the customer / orders / products unspoiled of the box, the tags have not been removed, and the box it's Barkot to read the labels on product boxes can not be delivered by us, the absence of the invoice, product returns or warranty the condition overrides.

Article 5 - Right of Withdrawal

The customer can return the purchased product if they wish. You can visit our related page for return & exchange terms. 

In the implementation of this agreement, Consumer Arbitration Committees and Consumer Courts in the SELLER's settlement are authorized up to the value announced by the Ministry of Industry and Trade. 

In the event of the conclusion of the order, the BUYER will be deemed to have accepted all the terms of this agreement.