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The KVKK Clarification Text explains how we handle the collected data, how we process it and how we protect your privacy.

Clarification Text of the Law on the Protection of Personal Data No. 6698 ("KVKK")

Troynaturals.com (“Troy Naturals referred to as” as our valued customers (“customer” referred to as " we value the privacy of private life and personal data. The personal data obtained within the framework of the principle of confidentiality of private life and respect for fundamental rights and freedoms are processed by our company within the scope of the Personal Data Protection Law No. 6698 (hereinafter referred to as “KVKK”). Processing; 3 of the KVKK. in the article, it is defined as the recording, storage, preservation, modification, reorganization, disclosure, transfer, acquisition, acquisition, classification of personal data.

Personal Data Collected And The Method of Collection

In order to benefit from our services in the context permitted by the legislation by Troy Naturals, your name, surname, company name, address, phone numbers, e-mail address, billing current information, if any, which you have declared in the membership form when registering on our site, t.C. your identity number, access and traffic information, e-mail correspondence, telephone conversations with our call center, communication and interaction with our social media accounts are recorded and used.

To fulfill our legal obligations, the performance of the sales contract between Troy Naturals and the customer, we collect it for the reasons prescribed by law by Deciphering you verbally, physically or electronically.

Areas where Personal Data is Saved and Used

Your personal data is collected by Troy Naturals for the following purposes in accordance with Section 5 of the KVKK. and 6. personal data will be processed within the scope of the processing conditions and purposes specified in the articles.

  • Provision of products or services, planning of sales processes before and after, provision of continuity of communication in the execution of services such as infrastructure or technical maintenance, repair, installation of the product / service being offered.
  • Keeping financial and accounting records.
  • Improving our service quality.
  • In all transactions that pose a risk, to obtain the approval of the person / person who made the transaction, to confirm their credentials.
  • Providing information if requested by judicial and administrative authorities
  • Periodic campaign activities, if the approval text is marked, sending newsletters and papers within this framework.

To Whom and for What Purposes Personal Data Will be Transferred

Your personal data is not shared with third parties.Your personal data is transferred to the servers of the applications we use in order for us to carry out certain activities. They are:

  • For the purposes of collecting money and refunding credit card payments, your name, surname, invoice number, amount, payment date, PayTR Pay and Electronic Money Organization A. Paytr virtual pos service is received.Sh. it is transferred to the company. Your credit card information is definitely not stored in our systems automatically or even at your request.
  • To create a stamp duty declaration and approve invoices, click on the customer's name, surname, T.C. it is possible to transfer the identification number, tax office, country, city, tax number and contract amount to our financial consultancy company.

In addition to all these, personal data is shared with the EGM and prosecution authorities, courts due to our October legal obligations.

The Rights of the Personal Data Subject within the Scope of KVKK No. 6698

11 of the KVKK. in accordance with the article, you have the right to apply for the following purposes.

  • Learn whether personal data has been processed.
  • If personal data has been processed, do not request information about it.
  • Learn the purpose of processing personal data and whether they are used for their intended purpose.
  • Know the third parties to whom personal data is transferred in the country or abroad.
  • Request correction of personal data in case of incomplete or incorrect processing.

In this context, the requests received from Troy Naturals will be finalized within 30 days at the latest.

Your wet signed petition, which you have written to exercise your rights mentioned above, is entitled "Troy Naturals - Barbaros Mah. Apple Sk. The Knower is Apt. You can send it to No: 6/4 Merkez / Çanakkale" address by notary public or you can deliver it personally with your ID.